Cancellation/No Show

Sometimes things happen and you have to cancel or reschedule your appointment and that’s OK. There is no fee if notification is given at least 24 hours prior to your appointment. If you need to cancel or reschedule, please notify me in advance via text at (808)652-2442.

Any cancellations or rescheduled appointments with less than 24 hours notification or missed appointments without any notification will be subject to a 50% payment of the scheduled service unless the appointment can be filled.

As a self-employed practitioner, 100% of TK STRETCH income comes from my valued clients, that’s you! Last minute cancellations or no shows jeopardize my livelihood and an appointment slot is taken from someone who might really need it.

Arriving on Time

Please plan to arrive 5-10 minutes early so we can discuss your current condition and treatment goals. This will allow me to best address all of the areas you hope for in the session. Out of respect and consideration for me and other clients, late arrivals will receive the best treatment possible within the remaining appointment time.

Payment and Fees

Cash, Venmo, Visa, Mastercard, Apple Pay and Check are all accepted. Returned checks will be assessed a $30 NSF fee to cover the charge from my bank.

Card on File

Please note: Card on file will ONLY be charged in the event of a NO-SHOW or if cancelled outside of the cancellation policy window. If you do not wish to have a card on file, no problem! Cancellation/No-Show policy will be applied before the next appointment. At this time, payment is due at the time of appointment.

Appropriate Behavior

FST is for relaxation and therapeutic purposes only. TK STRETCH maintains a zero tolerance policy for inappropriate behavior. Any insinuation, joke, gesture, conversation or request for any illegal acts will result in immediate termination of your session and a refusal of any and all services in the future. You will be charge a full service fee regardless of the length of your session. Treat your practitioner with respect and dignity and you will be treated with the same respect.